Privacy Policy

A legal disclaimer

Effective Date: 29/07/2o25

At Zoe Loves Stuff ( “we”, “our”, or “us”), we value your privacy and are committed to protecting your information. This privacy policy explains how we collect, use, and protect your data when you visit or make a purchase from our website www.zoelovesstuff.co.uk.

1. Information we collect

When you visit our site or make a purchase, we may collet the following information:

A. Personal Information:

. Name

. Email address

. Shipping and billing address

. Phone number

. Payment details (processed via third-party providers)

B. Automatically Collected Information:

. IP address

. Browser type and version

. Time zone

. Pages visited and time spent on the site

. Referring website or search engine

2. How We Use Your Information

We use your information to:

. Process and fulfill orders

. Communicate with you about orders, products, and services

. Respond to customer inquiries

. Improve our site and offerings

. Send marketing emails (only if you opt it)

. Comply with legal obligations.

3. Sharing your Information

We do not sell your personal data. However, we may share your information with:

. Service providers (e.g., payment processors, delivery services)

. Wix (my website platform provider)

. Legal authorities if required by law or to enforce our terms

Payment processing: We use trusted third-party payment providers such as wix payments, visa, mastercard, paypal, american express, apple pay, klana and stripe. Your payment information is securely processes and never stored on our servers.

4. Data Retention

We retain your information for as long as necessary to fulfill your orders and legal obligations, or until you request deletion.

5. Cookies and Tracking Technologies

We use cookies to:

. Improve your browsing experience

. Track site usage and performance

. Remember your preferences

You can manage or disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

. Access the personal information we hold about you

. Request correction or deletion on your data

. Withdraw consent to marketing communication

. File a complaint with data protection authority

To exercise these rights, contact us at:

zoe@zoelovesstuff.co.uk

7. Security

We take reasonable measures to protect your personal information. Our site is hosted on Wix, which implements industry standard security protocols including SSL encryption.

8. Third-party Links

My website may contain links to external sites. I am not responsible for the privacy practices of those sites.

9. Changes to This Policy

I may update this privacy policy from time to time. The latest version will always be posted on this page with the “Effected Date” noted on the top.

10. Contact Me

If you have any questions or concerns about this privacy policy, you can reach me at:

Email:  zoe@zoelovesstuff.co.uk